The Butler Did It! Or, What A Butler Actually Does For You While Staying At A Sandals Resort.


As a Certified Sandals Specialist, I get this question a lot:  Do I want a room that comes with a butler?  The answer, in case you were wondering, is YES!  Yes, you absolutely want a butler!


But, why do you want a butler? And what exactly do they do? Let’s take a look at how a butler makes your vacation amazing at Sandals Resorts.


Your personal butler is trained to anticipate your needs and create lifelong memories with individual touches not found in any manual, delivering the highest level of service in the world fit for royalty, heads of state and celebrities. Your personal butler is there to handle every detail of your vacation with unobtrusive grace.


What Your Sandals Butler Will Do For You

Before your arrival

  • Ensure your preferences are in-suite upon arrival including your choice of premium spirits and Robert Mondavi Twin Oaks® wines.

  • Arrange airport transfers


Upon arrival

  • Greet you with lemongrass-scented hand towels to refresh you from your flight

  • Offer welcome cocktails and culinary treats

  • Ensure your accommodation is ready

  • Escort you to your suite and coordinate luggage handling

  • Provide you with all information regarding hotel facilities

  • Supply a cell phone to reach them when needed

  • Provide a private resort orientation

  • Offer to unpack your luggage

  • Press your first nights clothes complimentary

  • Arrange any personal accommodation preferences

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In the evening

  • Bring you amenities before dinner

  • Escort you to dinner where they have reserved a beautifully decorated table at the restaurant of your choice – with preferential seating

  • Ensure your suite is turned down and your room has all that it needs for the night


During your stay

  • Make all dinner reservations, tour bookings, on property activities and spa treatments

  • Serve your favorite drinks while you lounge on the beach or pool

  • Serve you lunch on the beach or pool area

  • Liaise with housekeeping regarding the servicing of your suite

  • Ensure that your suite is kept in perfect condition and arranged the way you like during your stay

  • Expedite all room service orders

  • Ensure your table is arranged in the restaurant of your choice for dinner

  • Arrange a romantic dinner for two in the privacy of your suite or patio.

  • Shine your shoes

  • Tend to your wardrobe

  • Handle laundry service



Before your departure

  • Ensure your bags are brought up to the departure area

  • Provide you with information regarding check out

  • Arrange transportation back to the airport

  • Assist in folding your clothes for packing

  • Retain your preferences for future visits

  • Escort you to the Club/butler lounge and process your paperwork for check out

  • Escort you to your transportation and bid you farewell


In addition to all of these services, butler-level rooms at Sandals Resorts also include other luxurious perks like 24-hour room service, plush his-and-hers robes, and an in-suite bar stocked daily with sodas, juices, water, and your choice of Robert Mondavi Twin Oaks® wines and premium spirits.


Ready to make your vacation the most memorable ever? Then it’s time for the attentive, personalized service of Sandals Resorts’ Butler Suites!

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