By: Disney Destinations July 23, 2021
It’s time to experience the magic of Disney at sea once again!
Beginning August 9, the Disney Dream will kick off our long-awaited return to cruising from the U.S.—with tropical voyages to the Bahamas departing from Port Canaveral, Florida. Three- and four-night cruises will visit our private island, Castaway Cay, for an unforgettable vacation at sea.
Our entire Cast and Crew have missed you! Right now, we’re working hard to get ready for your return, and our focus remains on operating in a responsible way while creating magic for all on board. That’s why we’ve enhanced our health and safety measures to promote wellness for Guests and Crew aboard our ships and in the destinations we visit.
As always, our ships are overflowing with magic—from beloved character encounters to enchanting Broadway-style musicals and a spectacular fireworks display at sea. And, you’ll be pleased to know that we’ve come up with new and exciting ways to create memories together—tailored to our times and presented with all the care you’ve come to expect from Disney Cruise Line.
To discover more, visit disneytraveltradeinfo.com/disneycruise for the latest information—including experience updates and details about our multi-layered approach to health and safety.
We couldn’t be more excited for you to join us on board. Here’s to charting a magical course together again!
I’m excited for Disney Cruise Line to return sailing once again! Below my business card, I’ve copied and pasted information I received earlier today about some of the rules that Disney Cruise Line will be following…Also, you can watch a video produced by Disney Cruise Line here that will tell you more about their health & safety measures for a return to sailing.
As we welcome Guests aboard our ships, the health and safety of our Guests, Cast Members and Crew Members is a top priority. We are resuming sailing in a gradual, phased approach that emphasizes multiple layers of health and safety measures, developed in consideration of guidance from the US Centers for Disease Control and Prevention and other medical experts.
As you prepare for your clients’ sailing, we want to share some important information about COVID-19 testing requirements and helpful information to make the most of their sailing.
Disney Cruise Line strongly encourages all eligible Guests to be fully vaccinated against COVID-19 before sailing. Guests who are fully vaccinated may choose to provide proof of vaccination in order to be exempt from the pre-trip and embarkation COVID-19 testing and travel insurance requirements mentioned below.
Pre-Trip COVID-19 Testing:
Guests must provide proof of a negative COVID-19 PCR test (paid for at the Guests’ expense) taken between 5 days and 24 hours prior to the sail date. Guests who are fully vaccinated may choose to provide proof of vaccination instead of undergoing COVID19 pre-trip testing.
Embarkation COVID-19 Testing:
Guests are required to undergo a rapid PCR COVID-19 test at the terminal prior to boarding. A $65 test fee will be charged to the folio of all Guests 12 years and older. Guests who are fully vaccinated may choose to provide proof of vaccination instead of undergoing COVID-19 embarkation testing.
Safe Passage by Inspire Diagnostics Website:
In order to sail, every adult Guest must individually create an account with Inspire Diagnostics, a third-party provider, for COVID-19 testing and vaccination verification. Beginning no sooner than 33 days prior to sailing, each adult Guest must log in to the Safe Passage website, by Inspire Diagnostics and create an online account associated with their reservation. Parents and legal guardians must create accounts on behalf of minors.
It is recommended that Guests bring their negative COVID-19 PCR test result or vaccination card showing the final dose was administered at least 14 days before sailing with them for embarkation.
For cruises departing from Florida through December 31, 2021, Guests 12 years or older must provide proof of a valid travel insurance policy that has a minimum of $10,000 per person in medical expense coverage and $30,000 coverage for emergency medical evacuation and no COVID-19 exclusions. The policy must name the Guest as the policy holder or beneficiary and may be purchased from the Guests’ preferred travel insurance provider or through the Disney Cruise Line Vacation Protection Program, which includes the requisite coverage and provides other benefits for travel protection. Guests that purchase insurance from a provider other than Disney Cruise Line will need to provide proof of the insurance policy, showing the name of each of the covered Guest(s) and a description of the coverage in the policy to Inspire prior to receiving clearance to sail. Guests who are fully vaccinated may choose to provide proof of vaccination instead of obtaining travel insurance.
To learn more about how to provide proof of vaccination or negative COVID-19 PCR test result, please visit: Before Leaving Home: Know Before You Go.
While our cruise experience may have changed a bit, we’ve come up with new and exciting offerings to create magical memories together—tailored to our times and presented with all the care you’ve come to expect from Disney Cruise Line. From original live shows inside the lavish Walt Disney Theatre to innovative new ways to see and interact with Disney Characters throughout the ship, storytelling springs to life on a Disney cruise.
Download the Disney Cruise Line Navigator app or go online to make advance reservations that are necessary for participating in youth activities or reserve premium experiences like beverage tastings and dinner at Palo. Your clients will be able to reserve these experiences once their reservation is paid in full and they are within their Castaway Club booking window. At this time, we are still finalizing some of the onboard activity offerings and Port Adventures for your clients’ sailing and encourage them to continue checking back as new inventory becomes available.
Your clients must complete Online Check-in prior to their sailing and may do so beginning 30 days prior to their sailing. They will need to submit the required documents as well as select a Port Arrival Time. All Guests, including our Platinum Castaway Club Guests, will need to select a Port Arrival Time. Guests arriving prior to their selected arrival time will be asked to return at the appropriate time. Online check-in can be completed or modified up to one day prior to sailing.
Please be sure to review the information available in the Know Before You Go section of our website for answers to many frequently asked questions.
Disney Dream Guests sailing through March 28, 2022 may modify their sail date or cancel their sailing and receive a full refund without Disney-imposed cancellation fees back to the original form of payment by contacting our reservations team at 1-866-352-6685 or 407-566-7797 by August 6, 2021. Standard cancellation policies and terms and conditions apply for any cancellation requests received on or after August 7, 2021.
We look forward to welcoming your clients aboard soon. Together we can find new ways to create magical moments and memories for their family to treasure.
The Cast and Crew
Disney Cruise Line